Returns
We suggest customers purchase a sample of fabric before ordering a yard or more of that fabric. Fourteen days from receipt is our return policy on bags, clothing and accessories. There will not be returns on fabric or original works of art. We encourage the purchaser to buy a sample of the fabric. If fourteen days has past after your recieved date on bags, clothing or accessories, a refund or exchange can not be granted. Item(s) must be unused, in the same condition and in the original packaging, if applicable, as it was received in order to be refunded. To complete your return, we require a receipt or proof of purchase. Please do not send your items back to the manufacturer. Contact mrdartinfo@gmail.com for mailing address.
Non-returnable items include: Gift cards and original pieces of art work.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if it meets all the requirements for a refund. If you are approved for a refund, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If after a week of being refunded you do not see the amount on your credit card or bank statement, please contact us at mrdartinfo@gmail.com.
Sale items
Only regular priced items may be refunded. No sale items can be refunded.
Exchanges
If an item ships to you and upon opening is found to be defective, we will be happy to exchange that item and we will handle the cost of returning the item. Please send us an email to mrdartinfo@gmail.com. When we receive your email we will contact you letting you know that we received your request. After you receive our confirmation, an email will be sent to you with a return address. If you are simply exchanging for another item, the purchaser will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time of items being shipped may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your item(s). If your item was damaged by a mail courrier, please email mrdartinfo@gmail.com and we will work with you on replacing the item.
